+1 (972) 903-3220
  • 1011 S PERAL EXPY #160 C, DALLAS, TX 75201 
  • 1309 Summit Avenue suite 1, Plano, Texas 75074

FREQUENTLY ASKED QUESTIONS

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Your delivery charges will be calculated at checkout.

How long will delivery take?

Times vary depending on destination, customs procedures in force, etc.. We will do everything possible to ensure that your order is delivered quickly. 

How secure is shopping in the Online Shop? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, ect … cannot be read by any third party. 

What exactly happens after ordering?

Once you have checked out your order, you should receive an e-mail from PayPal confirming your payment, followed by an e-mail from us acknowledging your order.
We aim to process and dispatch all orders within a couple of working days. Once we have dispatched your order, you will receive an e-mail confirming your order, along with an accompanying invoice.

Do I receive an invoice for my order?

You receive an invoice at delivery of the ordered goods.

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